Privacy Policy
Your privacy matters to us. This policy explains what information we collect, how we use it, and the choices you have.
Last updated: 30 June 2026
1. Introduction
OM Marketing Solutions (“we”, “us”, or “our”) is a digital agency based in Ahmedabad, Gujarat, India. This Privacy Policy describes how we collect, use, and safeguard your information when you visit ommarketingsolutions.in (the “Website”) or engage our services. By using the Website, you agree to the practices described here.
2. Information We Collect
We collect information in the following ways:
Information you provide to us
- Contact & enquiry details — your name, email address, phone number, and any message you send through our contact form, estimate form, or WhatsApp.
- Project details — information you share about your business so we can prepare a proposal or quote.
- Chat messages — anything you type into our AI assistant on the Website.
Information collected automatically
- Usage & device data — pages visited, time on site, referring URLs, browser type, device type, and approximate location.
- Cookies & similar technologies — used for analytics and to improve your experience (see Section 5).
3. How We Use Your Information
- To respond to your enquiries and provide quotes, consultations, and services.
- To deliver, maintain, and improve our Website and offerings.
- To send you relevant updates or marketing communications — only where you have opted in, and you can unsubscribe at any time.
- To analyse Website usage and performance so we can improve it.
- To comply with legal obligations and protect against fraud or misuse.
We do not sell your personal information to anyone.
4. AI Assistant
Our Website features an AI chat assistant powered by Google Gemini. Messages you send to the assistant are processed to generate helpful responses about our services. Please do not share sensitive personal, financial, or confidential information in the chat. Your conversations help us understand common questions and improve our support.
7. Data Security
We use industry-standard measures — including HTTPS/SSL encryption — to protect your information. However, no method of transmission or storage over the internet is 100% secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your information only for as long as necessary to fulfil the purposes outlined in this policy, to provide our services, and to comply with our legal obligations. When no longer needed, we securely delete or anonymise it.
9. Your Rights & Choices
You have the right to:
- Request access to the personal information we hold about you.
- Request correction or deletion of your information.
- Withdraw consent or opt out of marketing communications at any time.
To exercise any of these rights, email us at support@ommarketingsolutions.in. We will respond within a reasonable timeframe.
10. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites — we encourage you to review their privacy policies.
11. Children's Privacy
Our Website and services are intended for businesses and individuals aged 18 and over. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date. We encourage you to review it periodically.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please reach out: